Our Services

What we do

We specialise in transformation strategy, change management and customer engagement for hospitality clients and brands.

Our services are two-fold. We work from start to finish with some clients on their project, and at other times clients seek our expertise to ‘health check’ a business.

Below is a snapshot of how our services can help you:

STRATEGY 

We help build the foundations from the ground up – from exploring your idea strategically, to full concept development, defining venue layout and providing design assistance.

We provide short and long-term planning for business re-structure, closure or re-launch.

OPERATIONS

Our team can provide staffing direction (management / supervisors, back and front of house) including team training and service techniques.

Guidance for owners including licensing, risk management and P&L analysis.

MENU DEVELOPMENT

We consult on menu development, food costing, industry trends and provide food and beverage curation to suit your business, location, clientele, kitchen and / or landscape.

On-site training for Chefs and wine appreciation education for front of house staff is also available.

BRAND & COMMUNICATIONS

We produce communications to suit a variety of platforms including web, social media and newsletters. We help select and design collateral including menus, brochures, signage, uniforms and photography assets.

We manage media and staffing communications, re-purposing of advertising and customer engagement digital platforms.

DINING & EVENT EXPERIENCES
Dynamic event planning services are available as an upgrade option to our Project Management, or as an exclusive project. Examples include Soft or Opening Nights, Product Launches or VIP guest dining experiences.
STRATEGY 

We help build the foundations from the ground up – from exploring your idea strategically, to full concept development, defining venue layout and providing design assistance.

We provide short and long-term planning for business re-structure, closure or re-launch.

OPERATIONS

Our team can provide staffing direction (management / supervisors, back and front of house) including team training and service techniques.

Guidance for owners including licensing, risk management and P&L analysis.

MENU DEVELOPMENT

We consult on menu development, food costing, industry trends and provide food and beverage curation to suit your business, location, clientele, kitchen and / or landscape.

On-site training for Chefs and wine appreciation education for front of house staff is also available.

BRAND & COMMUNICATIONS

We produce communications to suit a variety of platforms including web, social media and newsletters. We help select and design collateral including menus, brochures, signage, uniforms and photography assets.

We manage media and staffing communications, re-purposing of advertising and customer engagement digital platforms.

DINING & EVENT EXPERIENCES
Dynamic event planning services are available as an upgrade option to our Project Management, or as an exclusive project. Examples include Soft or Opening Nights, Product Launches or VIP guest dining experiences.

SERVICE PLEASE

We support business owners to navigate the complex steps of hospitality.
TRANSFORMATION STRATEGY
CHANGE MANAGEMENT
CUSTOMER ENGAGEMENT
Scroll to Top